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2011年新概念英语考试辅导Most on-time US airlines

来源:: 魁网考试培训网 时间:2010-11-15 13:12
2011年新概念英语考试辅导Most on-time US airlines With purse strings pulled tighter across the country, travelers are likely to expect top-notchand punctualservice when spending hard-earned dollars on air travel. Who wants to drop $300 on a

2011年新概念英语考试辅导Most on-time US airlines
With purse strings pulled tighter across the country, travelers are likely to expect top-notch–and punctual–service when spending hard-earned dollars on air travel. Who wants to drop $300 on a flight to Vegas only to miss that night's show because of delays? U.S. airlines may be in for some stiff competition this year to beat out rivals (and win over passengers) in areas such as on-time performance record.
  The most punctual U.S. airline is Hawaiian Airlines. Nine out of 10 of the Aloha State's largest airline's flights arrived as scheduled in 2008, securing its number one ranking for the fifth consecutive year. The airline has achieved this record, asserts Hawaiian's VP of Public Affairs Keoni Wagner, by continued attention to detail regarding operations. "In fact, every delay is discussed and analyzed in a daily conference call," Wagner says. "Punctuality is a priority for us."
  Another carrier from the state, Aloha Airlines previously held the number two spot but ceased operating as a passenger carrier and became Aloha Air Cargo in March 2008. Southwest filled the void by achieving an 80.5% punctuality record.
  According to the U.S. Bureau of Transportation Statistics, the average on-time arrival rate for the 19 biggest domestic passenger carriers was 76%—a slight increase from 73.4% in 2007. Contributing to the increase in on-time flights is perhaps due to our list's biggest upset: number three ranked US Airways. The Arizona-based carrier increased its percentage of on-time flights from 68.7% in 2007 to 80.1% in 2008, flip-flopping its position from one of the least reliable airlines in America to one of the most punctual.
  US Airways hit bottom in March of 2007 with just 55.5% of its flights arriving as scheduled. Unable to control factors such as weather and oil prices, the company decided to focus on improving—and speeding up—on-the-ground operations, explains US Airways spokesman Morgan Durrant. Their effort, Durrant says, "began as a rallying cry that came from the top but resonated with employees at the ground level."
  The Arizona-based company focused on getting planes to leave their gate on-time and continued an employee incentive program begun in 2006. Seeing initial improvements in punctuality acted as a moral booster, notes Durrant, and helped build momentum.
  At the other end of the spectrum, the most-delayed airlines are Comair and American, both with only around 70% of flights achieving on-time status, which according to the Department of Transportation, means departing and arriving within 15 minutes of scheduled times.
  "There are numerous reasons why a flight could be delayed," says Federal Aviation Administration spokesperson Tammy Jones. Security incidents, mechanical problems and scheduling issues all impact carrier performance, but the typical reason for delays, Jones notes, is weather.
  "Weather in one part of the country can affect flights in another part of the country," Jones says. "You may not see the weather issue where you are." Frustrating as it may be, it means that high winds in New York could keep a flight grounded in Atlanta. Weather-related delays are most common in summer because of thunderstorms, and winter, due to snow and ice.
  But there are ways to lessen the chances of finding yourself on that mythic delayed flight from hell. Jones advises choosing days that are less traffic-heavy (read: not the Wednesday before Thanksgiving) and flying into smaller airports, which tend to have fewer punctuality problems. This may be one reason four of the top ten on-time airlines in the U.S—Pinnacle, Frontier, Skywest and AirTran—are regional carriers, Jones says.
 Department of Transportation spokesman Bill Mosley says there tend to be more delays at bigger airports because they have more traffic. "Across the board, delays have been easing a bit, but certain larger airports have had very chronic delays," says Mosley, who points to LaGuardia, JFK, Newark and O'Hare as some of the least punctual airports in the country.
  Methodology:
  Rankings were compiled based on monthly statistics provided by the Department of Transportation and calculated by Forbes Traveler on an annual basis. The DOT computes percentages based on data contributed from the 19 airlines with at least 1% of total domestic scheduled-service passenger revenues.

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