| 商务英语考试培训酒店英语口语特训营介绍 新东方海外团队精心设计制作的系列商务口语特训课程,利用世界最先进的语音识别系统,不仅可以随时记录,纠正您的发音,而且利用多重模拟真实商务情景,帮你克服"无话可讲"或"有话不会讲"的尴尬局面。职场丰富多变的场景用语及人性化的人机对练机制可以让学员反复操练,达到"不假思索,脱口而出"的效果,实现在全外语环境下自如交流的境界。酒店英语口语特训营课程详细介绍 课程名称 主讲教师 课时数 酒店英语口语特训营 100.00 美国商业跨文化交流和社交礼仪 李淼 3.00 (酒店服务英语100) 中文话题 话题描述 Basic Vocabulary 基础词汇课程 Inquiry about the fitness center 咨询健身中心 Guest asks about the fitness center’s facilities, hours of operations, etc. Storing luggage after check-out 退房后贮存行李 Guest wants to store his luggage for a few hours after checking out Call to housekeeping 要求客户服务 Guest calls to ask for more toiletries, towels, etc. Asking about internet 咨询互联网 Guest calls for broadband cable Renting mobile phone 租用手机 Guest would like to rent a mobile phone at the business center Printing documents 打印文件 Guest wants to print and copy several documents Review 复习 Justifying high costs 改正高收费 Dealing with customer who complains about the high costs Restaurant recommendation with directions 推荐饭店并指路 Concierge recommends restaurant and provides directions Los Angeles entertainment 洛杉机娱乐活动 Concierge recommends entertainment - Los Angeles Requesting a taxi 申请出租车 Guest would like to take a taxi to the airport Getting to the train station 赶赴火车站 Guest would like to take a taxi to the train station Red wine recommendation 推荐红酒 Waiter provides recommendation of red wine Review 复习 Canceling reservations 取消预定 Guest calls to cancel a reservation Checking-out 退房 Guest checks out of the hotel Disputing bill 有争议的帐单 Guest disputes part of the bill Holding package for pick-up 保管包等人来取 Asking concierge to hold a package for pick-up Directions for taxi driver 给出租车司机指路 Guest asks bell captain to provide the taxi driver directions Holding luggage 保管行李 Asking the porter to takeluggage down for check out, but hold until the evening Review 复习 Late check-out 推迟退房 Guest asks about arranging late check-out Discussing tsunami danger 讨论海啸的危险性 Guest discusses tsunami danger at resort hotel Unsatisfied guest 不满意的客人 Guest is unhappy with the service Correcting misuse of words 纠正错误使用单词 Highlighting the misuse of wait a while Airplane ticket upgrade 升舱机票 Guest requests to upgrade ticket Olympics venue transportation 奥运会会场交通 Guest asks concierge on how to get to the Olympics main stadium Review 复习参加 |